Privacy Notice

Updated: 10/21/2024

Overview

This Privacy Notice covers customer information we collect at Northenstar consultant services , through our website northenstar.tech.

The following is a high-level summary of this Privacy Notice. Please read the Privacy Notice in its entirety before accessing our websites, apps or disclosing personal information to Northenstar.

Accountable: Nortehnstar with offices at 1771 Robson Street 1009, Vancouver BC V6G Canada, is the accountable organization for all personal information that you share with us.

CECO: To help meet our commitment to you, we have appointed a Chief Ethics and Compliance Officer ("CECO") to oversee our privacy practices and privacy compliance program. If you have any questions or concerns regarding our policies and practices related to your personal information, please contact our Privacy Office at nort.tech.innova@gmail.com 1771 Robson Street 1009, Vancouver BC V6G Canada.

Information Collection: When you interact with Northenstar we collect personal information for the purposes set out in this Privacy Notice. For more information about the types of personal information we collect click here.

Information Use: We use personal information for several different purposes which are described here.

Information Sharing: We share the personal information we collect from you in a number of different circumstances, including to our service providers and other third parties who assist us in providing services to you. Some of the third parties we share your personal information with may be located in jurisdictions outside of Canada. For more information about who we share your personal information to.

Data Processing Location: Your information is usually stored in Canada, but we may transfer personal information across international borders for processing by Northenstar personal or third-party data processors performing support functions on our behalf in countries and jurisdictions that may not provide for the same level of data protection as your jurisdiction.

Security: We take the protection of your personal information seriously.

Your Rights: Depending on where you are located, you have various rights in relation to your personal information.

What types of personal information do we collect?

When you interact with Northenstar we collect personal information from you in a variety of ways, both in stores and online. We may collect or receive the categories of personal information listed below. Not all categories will be collected or received for every individual:

Identifiers: Personal identifiers, such as name, telephone number, mailing address, email address

Device Information and Online Activity: Device and online identifiers, keystroke patterns indicative of human or bot website/app usage, mobile and web network activity and related information (such as Mac address, IP address, cookie IDs, browser activity, and other information associated with your browsing history), and social media information

Communications: Communication details (such as the content of emails, text messages, or other communications, including survey responses).

Communications you have with us, such as telephone calls, may be recorded and reviewed to ensure the quality of our service and the accuracy of your information and instructions.

For greater details on specific uses of your personal information, please refer to our supplemental notices.

How do we use your personal information?

Your consent is required for the collection, use and disclosure of your personal information by us, unless otherwise required or permitted by law.

We may collect, use and disclose that personal information to fulfill the following purposes:

to communicate with you via email, text messages (SMS, WhatsApp, etc.) or app push notifications (including to send you promotional offers and other marketing communications)

to save your data, such as your user account, registration, and other data so you do not have to re-enter it each time you visit or use the services

to offer more secure access to your account

to conduct business analysis, such as analytics, projections, identifying areas for operational improvement

to conduct research and development, including undertaking internal research for technological development and demonstration and

in connection with a potential sale of our business or assets and/or to manage legal claims against us each of which are described in more detail below.

We will inform you if we plan to use your personal information for any other purpose, unless we are legally authorized to use it otherwise.

Consent may be withdrawn at any time. In some cases, withdrawing your consent is not an option because of legal or contractual requirements. Please note that if you withdraw your consent to our use of certain personal information, Northenstar may in need to limit the services it can offer you and may not be able to maintain its relationship and/or interact with you, but only to the extent that your personal information is necessary for such purposes.

If you decide to withdraw your consent to the collection, use and disclosure of the personal information required to serve you on a daily basis and to meet our legal obligations, we'll provide you with all the information required to explain the impact of such a decision on our provision of products and services. Furthermore, you may change your preferences to receive personalized offers and recommendations and permit collection of information from cookies at any time.

Where required by applicable law, we will only share, transfer or store your personal information outside of your jurisdiction with your prior consent. To the extent permitted by law or based on your consent, we may share your personal information with the following categories of third parties:

Category of Personal Information

Category of Third-Party Recipient

Identifiers

Demographic Data

Geolocation

Inferences

Business partners that receive data for their own independent use and not to provide services to a Northenstar

How do we secure your personal information?

Northenstar is committed to keeping your personal information secure, we use reasonable security measures to protect your personal information.

Northenstar has a range of privacy and security controls across the organization to ensure compliance with the applicable privacy laws, including but not limited to:

Proper contractual language

A privacy impact assessment driven process to ensure that all products and services are built with a focus on privacy by design and by default

An extensive, on-going training program for its associates, with privacy and information security training upon hiring and then again at least on an annual basis

State-of-the-art technical and security measures, including data encryption at rest and in transit

Data maps and records of processing which document the purpose and details of personal information storage and transfer throughout Walmart networks and to third party data processors

Appropriate access right limitations

Centralized systems for consent and data subject right management, ensuring that individual access/portability/right-to-be-forgotten and consent permissions are respected and

Appointment of a Person in Charge of privacy as well as set up of a Privacy Office.

Please be aware that no security measures can guarantee complete security. You should also take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess and keeping your login credentials private. For more best practices, please check Staying Safe Online.

How long do we keep the personal information we collect?

We keep your personal information for only as long as it is required for the purposes for which it was collected, or as otherwise permitted by applicable law, after which we delete or anonymize your personal information. Once your personal information is anonymized or deleted, your email is removed from our distribution lists and, except for any information that we require to retain for accounting or legal purposes (including to manage any potential chargebacks), your account is no longer accessible or viewable.

In order to access, delete or update/correct your personal information, please submit a written request to our email nort.tech.innova@gmail.com or, if preferred, send a written letter to Northen Star LP, with offices at 1771 Robson Street 1009, Vancouver BC V6G, Canada